Telsus Petroleum (“Telsus,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the personal information we collect. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
By using our services, visiting our website, or otherwise interacting with us, you agree to the terms of this Privacy Policy.

1. Types of Personal Information We Collect

We may collect and hold the following types of personal information:

• Identity Information: Name, address, email address, phone number, date of birth, and other identifiers.
• Business Information: Company name, ABN, business address, and contact details.
• Financial Information: Bank account details, payment information, credit history, and transaction data.
• Website Data: IP address, cookies, browser type, and other online activity information.
• Other Information: Any other personal information you provide in your interactions with us (e.g., via phone, email, or social media).                   

2.How We Collect Personal Information

We collect personal information in various ways, including:

• Directly from you when you interact with us (e.g., via email, phone, online forms, or in person).
• Through our website or other online services (e.g., when you submit an enquiry or make an online purchase).
• From third-party sources, including credit reporting bodies and publicly available information.
• Through automated means (e.g., cookies and other tracking technologies when you visit our website).

3. Purpose of Collecting Personal Information
We collect, hold, and use personal information for the following purposes:

• To provide you with our fuel distribution services.
• To process orders, invoices, and payments.
• To communicate with you regarding your account, orders, and any enquiries.
• To improve our services and manage our business operations.
• To comply with legal and regulatory requirements.
• For marketing and promotional purposes (where you have consented).
• To conduct credit checks and manage credit terms (if applicable).

4.Disclosure of Personal Information
We may disclose your personal information to third parties for the purposes outlined in this Privacy Policy, including:

• Service providers and contractors (e.g., delivery companies, IT service providers, payment processors).
• Financial institutions and credit reporting agencies.
• Legal, accounting, and business advisors.
• Government authorities, regulators, or law enforcement agencies, if required by law.
• Any other third parties with your consent or as otherwise permitted under Australian law.

5. Overseas Disclosure
In some cases, your personal information may be transferred or stored in countries outside Australia where our service providers or partners operate. We will take reasonable steps to ensure that any overseas recipients comply with Australian privacy laws or provide a level of protection equivalent to that provided by the Australian Privacy Principles.

6. Security of Personal Information
We take the security of your personal information seriously and implement appropriate measures to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include physical, electronic, and procedural safeguards.

However, please note that no system or transmission of information over the internet can be entirely secure, and we cannot guarantee the security of your personal information.

7. Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out-of-date.

To request access or correction, please contact us using the details provided below. We may charge a reasonable fee for access to your information if permitted by law. We will endeavour to respond to your request within a reasonable time.

8. Cookies and Online Tracking
We may use cookies and other tracking technologies on our website to enhance your user experience and collect information about your browsing activities. Cookies are small text files that are stored on your device and help us to remember your preferences and tailor our services to you.

You can choose to disable cookies through your browser settings, but doing so may limit the functionality of our website.

9. Direct Marketing
We may use your personal information to send you marketing communications about our products, services, and promotions. You can opt out of receiving marketing communications at any time by contacting us or by using the “unsubscribe” link provided in our emails.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on our website, and the updated policy will take effect from the date it is posted. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your personal information.

11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at: telsuspetroleum@gmail.com
We will investigate and respond to any complaints promptly and in accordance with our obligations under the Privacy Act 1988.
By interacting with Telsus, you acknowledge that you have read, understood, and agree to this Privacy Policy.