Terms & Conditions
Who We Are
Welcome to Telsus, a leading fuel distribution company in Australia. These Terms and Conditions govern the supply and distribution of fuel by Telsus (“Company”) to its customers (“Customer”). By purchasing fuel from Telsus, you agree to comply with and be bound by the following terms and conditions:
1. Definitions
- Company: Refers to Telsus Petroleum –(Registered as RSN FUELS.ABN-59 652 340 826).
- Customer: The individual, business, or entity purchasing fuel from the Company.
- Product: Refers to all fuel products supplied by Telsus, including diesel, gasoline, and other petroleum products.
- Contract: Any agreement or order for the supply of fuel products made between the Company and the Customer.
- Delivery: The act of transporting fuel from the Company’s facilities or suppliers to the Customer’s designated location.
2. Order and Acceptance
- Orders for fuel must be placed in writing or electronically via approved communication channels.
- All orders are subject to acceptance by the Company, which reserves the right to reject orders at its sole discretion.
- Once accepted, an order becomes a binding contract between the Customer and the Company, subject to these Terms and Conditions.
3. Pricing
- Fuel prices are quoted based on market conditions at the time of order placement and may vary according to fluctuations in the fuel market.
- All prices are exclusive of Goods and Services Tax (GST) unless otherwise stated.
- Any additional taxes, levies, or duties imposed by the government that affect fuel prices will be borne by the Customer.
4. Payment Terms
Payment for fuel deliveries must be made according to the payment terms agreed upon in the Contract, which may include:
- Payment upon delivery (COD)
- Credit terms (subject to the Company’s approval)
- Overdue payments may incur interest as decided by the Company’s financial team.
- The Company reserves the right to suspend or terminate deliveries if the Customer fails to comply with the payment terms.
5. Delivery
- The Company will arrange delivery of the fuel to the Customer’s designated site or location.
- Delivery dates and times are estimates only and the Company will not be liable for any delays caused by unforeseen circumstances, weather, transport issues, or regulatory restrictions.
- Risk in the Product passes to the Customer upon delivery to the agreed location.
- The Customer is responsible for providing safe and legal access for delivery vehicles to the delivery point.
6. Title and Risk
- Title to the fuel remains with the Company until full payment has been received from the Customer.
- Risk in the fuel passes to the Customer once the Product is delivered to the agreed location.
7. Quality and Inspection
- Telsus guarantees that all fuel supplied complies with Australian fuel quality standards as set by relevant legislation (e.g., Fuel Quality Standards Act 2000).
- The Customer is responsible for inspecting the delivered fuel immediately upon delivery and must notify the Company of any defects, shortages, or discrepancies within 24 hours.
Failure to notify the Company within the prescribed time will constitute acceptance of the Product.
8. Warranties and Limitation of Liability
- The Company warrants that the fuel delivered will meet the agreed specifications and conform to relevant Australian standards.
- The Company’s liability for any defective fuel is limited to the replacement of the defective product or a refund of the purchase price, at its discretion.
- The Company will not be liable for any indirect, incidental, special, or consequential damages arising from the use, handling, or delivery of the Product.
9. Force Majeure
- The Company is not responsible for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, acts of war, strikes, government actions, or supply chain disruptions.
- In the event of a force majeure occurrence, the Company reserves the right to suspend or terminate the supply of fuel without liability to the Customer.
10. Termination
Either party may terminate the contract upon written notice in the event of:
- A material breach of these Terms and Conditions that is not remedied within 14 days of receiving notice of the breach.
- Insolvency, bankruptcy, or liquidation of the other party.
- The Company reserves the right to terminate the contract immediately if the Customer fails to make payment or breaches any other material condition of the Contract.
11. Indemnity
The Customer agrees to indemnify and hold the Company harmless from any claims, damages, liabilities, or expenses (including legal fees) arising out of the Customer’s use or handling of the Product, except where caused by the gross negligence or wilful misconduct of the Company.
12. Dispute Resolution
- Any disputes between the Company and the Customer will be resolved through negotiation in good faith.
- If the parties cannot resolve the dispute within 30 days, the matter may be referred to mediation or arbitration as per Australian law.
13. Governing Law
- These Terms and Conditions are governed by the laws of the Commonwealth of Australia and the state of [Insert State].
- The parties submit to the jurisdiction of the courts in [Insert State].
14. Amendments
The Company reserves the right to amend these Terms and Conditions at any time. Customers will be notified of any significant changes before they take effect.
15. Entire Agreement
These Terms and Conditions, together with any signed agreements, constitute the entire agreement between the Company and the Customer and supersede any prior communications or agreements.
16. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remainder of the Terms and Conditions will remain in effect.